l89l Terms and Conditions

1 General Provisions and Definitions

In this document, "l89l", "we", and "our" refer to the l89l online gaming platform. "Member", "user", or "you" refers to any person registered on the platform. "Services" refers to all gaming, betting, and entertainment activities provided through l89l.

1.1 Scope of Application

These terms apply to all members, visitors, and any person who uses or attempts to use the services of l89l.

1.2 Notice of Changes

l89l reserves the right to make changes to these terms and conditions. Updated terms will take effect as soon as they are published on the website. Continued use of the services after any change will be considered acceptance of the new terms.

2 Account Registration and Eligibility

2.1 Age Requirement

To create an account and use the services on l89l, you must be at least 21 years old. Minors are strictly prohibited from using this platform. l89l may request any necessary identification documents for age verification at any time.

2.2 Single Account Use

Each person may create only one account. Creating multiple accounts by the same person is strictly prohibited. If multiple accounts are detected, all accounts may be closed and the associated funds may be forfeited.

2.3 Accuracy of Information

All information provided at the time of registration must be true, accurate, and complete. Providing false information may result in the immediate closure of the account.

2.4 Account Security

You are solely responsible for keeping your account password and login details secure. You are personally accountable for all activities carried out from your account. If you suspect unauthorised access, notify the l89l support team immediately.

3 Deposits, Withdrawals and Payments

3.1 Accepted Payment Methods

l89l currently processes transactions through the following methods:

• bKash
• Nagad
• Rocket
• Bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank)

3.2 Minimum Amounts

Minimum deposit: ৳200 per method. Minimum withdrawal: ৳500.

3.3 Withdrawal Timeframe

After successful verification, withdrawals are generally processed within 10 to 45 minutes. However, this time may vary if additional verification is required.

3.4 Fraud and Abuse Prevention

l89l reserves the right to review, suspend, or cancel any suspicious transaction. If fraud or money laundering is proven, the relevant account will be closed and funds may be forfeited.

3.5 Taxes and Duties

Any applicable taxes or duties are entirely the member's own responsibility. l89l accepts no liability in this regard.

4 Welcome Bonus and Promotional Offers

4.1 Welcome Bonus Details

A 150% welcome bonus is available on your first deposit at l89l, up to a maximum of ৳15,000. For example: depositing ৳1,000 earns a ৳1,500 bonus, giving a total balance of ৳2,500.

4.2 Wagering Requirement

A 15x wagering requirement applies to the welcome bonus. This requirement is calculated on the bonus amount only, not on the original deposit. Example: ৳1,500 bonus × 15 = ৳22,500 must be wagered before bonus winnings can be withdrawn.

4.3 Bonus Terms

• The bonus may only be claimed once.
• After claiming the bonus, the requirements must be fulfilled within the specified time, otherwise the bonus will be cancelled.
• l89l reserves the right to modify or cancel any promotional offer.
• Attempting to claim bonuses using multiple accounts is prohibited.

5 VIP Program and Special Benefits

l89l's VIP program has four tiers. Weekly cashback is provided at each tier:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.5% weekly cashback.
• Gold: up to 0.8% weekly cashback.
• Platinum: up to 1.0% weekly cashback.

Tier progression is based on a member's activity and participation. The detailed terms of VIP cashback and benefits may be changed by l89l at any time.

6 Prohibited Activities and Code of Conduct

The following activities are strictly prohibited on the l89l platform:

• Unauthorised access or attempted access to another person's account.
• Introducing any harmful code or malware into the platform's software or hardware.
• Manipulating results or any form of fraud.
• Using programmatic or automated methods in any game or betting system.
• Harassing, threatening, or intimidating other members.
• Using the platform for money laundering or financial fraud.
• Abusing bonuses or claiming promotional benefits through multiple accounts.

Any violation of these rules may result in the immediate closure of the account and forfeiture of funds.

7 Copyright and Intellectual Property

All content on the l89l platform — logos, graphics, text, software, game designs — is the intellectual property of l89l. Members are not permitted to reproduce, distribute, publish, or use this content for commercial purposes. Content from third-party game providers is the intellectual property of the respective provider.

8 Privacy and Data Protection

l89l is committed to protecting the personal information of its members. All transactions and data exchanges are secured using SSL encryption technology. Details on data collection, storage, and use can be found in our Privacy Policy. Member information is not shared with third parties, except where required by legal obligation.

9 Limitation of Liability

9.1 Services Provided "As Is"

l89l's services are provided on an "as is" and "as available" basis. It is not possible to guarantee uninterrupted or error-free operation of the platform.

9.2 Limitation of Damages

If services are disrupted due to technical errors, server downtime, or any other reason, l89l will make every effort to resolve the issue. However, l89l is not liable for any indirect or consequential losses arising from such disruptions.

9.3 Third-Party Services

The l89l platform may include services from third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi, and others). l89l is not directly liable for issues related to the operation of these providers.

10 Account Suspension and Closure

10.1 l89l's Rights

l89l reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Any violation of these terms and conditions.
• Detection of fraudulent or suspicious activity.
• Providing false or misleading information.
• Legal or regulatory reasons.

10.2 Member's Rights

A member may request the closure of their account at any time. In such cases, any pending legitimate funds will be returned subject to verification.

11 Responsible Gaming

l89l is firmly committed to responsible gaming. We provide the following tools to protect members:

• The ability to set deposit limits.
• The option to take a voluntary break or self-exclude.
• 24/7 support and counselling services.

Gaming is a form of entertainment — it should not be used as a solution to financial problems. For more information, visit our Responsible Gaming page. For players aged 21 and above only.

12 Support and Complaint Resolution

l89l has a dedicated professional support team available seven days a week, twenty-four hours a day. To get in touch:

• Live Chat: 24/7 instant support in Bengali and English.
• Email: [email protected]

After a complaint is submitted, l89l will endeavour to resolve it as quickly as possible. In the case of serious disputes, both parties will attempt to reach a resolution through discussion.

13 Applicable Law and Jurisdiction

These terms and conditions are governed by applicable law. By using the l89l platform, the member consents to this jurisdiction. If any part of these terms is found to be unlawful or unenforceable, the remaining parts will remain fully in effect.

14 Entire Agreement

These terms and conditions, our Privacy Policy, and our Responsible Gaming Policy together constitute the entire agreement between l89l and the member. Any prior oral or written discussions or understandings are superseded by this document.